If the customer wishes to change a product, he has the right to do so within 14 (fourteen) calendar days from the date of estimated receipt, without any return charge, provided that the return will be made with Ultima Derma partner companies, ACS Courier. In particular, the return to us with the indication 'Recipient's Charge', with ACS Courier is free & as soon as we receive your package, your change is sent, with a charge of 4 euros.