The ultimaderma.com website is an online store selling products via the Internet, hereinafter called the online store or website, created and operated by the company with the distinctive title Ultima Derma, located at 32 SPARTIS Street 54640 – THESSALONIKI, DOU D' THESSALONIKI, Number GEMI 162936404000, with A.F.M. EN 801766712
and electronic contact address info@ultimaderma.com, telephone service line of the online store: (+30) 231 124 2275, (hereinafter for the sake of brevity the COMPANY).

The following terms and conditions will apply to the use of the online store with the ultimaderma.com brand located at the online address ultimaderma.com. Every user who enters and transacts or makes use of the services of the online store (henceforth referred to for short as "visitor" and/or "user" or "customer" depending on whether he is limited to visiting the store only or orders and sells products and services) is deemed to consent to and unconditionally accept the terms below as set forth herein, without any exception. If any user does not agree with these terms, then he must refrain from visiting, using the website as well as from any transaction or use of the services of the online store.

General terms

The COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions from its online store, whenever it deems it necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store . Contracts through the online store are drawn up in the Greek language.

Information & Products Provided

The COMPANY is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the identity of the COMPANY as well as the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by electronic data entries that were made by mistake/mistake according to common experience and is entitled to correct them whenever it becomes aware of their existence.

Limitation of Liability

The COMPANY in the context of its transactions from the online store is not responsible and has no obligation to compensate for any possible damage or loss resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs the interested customer based on the data kept about the availability or non-availability and undertakes, in the event of a change in these data, to promptly inform the customers of the non-availability in such a case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "as is". In no case shall the COMPANY be civilly or criminally liable for any damage (positive, special or consequential, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that a visitor of the online store or a third party may suffer from a cause related to the operation or non-operation and/or the use of the website and/or inability to provide services and/or products and/or information available from it and/or from any unauthorized interference by third parties with products and/or services and/or information available through it.

Intellectual property rights

All the content of the online store, including distinctive titles, marks, designs, images, texts, photos, graphics, etc. are the intellectual property of the COMPANY and are protected according to the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a license to use for its own exclusive needs and for the operation of the online store. Any copying, transfer or creation of a derivative work based on this content or misleading the public about the real provider of the online store is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of COMPANY or any other copyright holder. The names, images, logos and distinguishing features listed and describing the online store with the trademark www.lionmobile.net or the products or services of the COMPANY or third parties are property of the COMPANY or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not under any circumstances grant a license or right to use them by third parties.

User responsibility

The user/customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and commercial ethics. He is obliged not to use the online store with the ultimaderma.com brand for:

  1. send, post, e-mail or otherwise transmit any content that is unlawful for any reason, causes unlawful offense and harm to the COMPANY or any third party or invades the confidentiality or privacy of any person's information
  2. sending, publishing, sending by e-mail or transmitting in other ways any content that offends users' morals, social values, minors, etc.
  3. post, post, e-mail or otherwise transmit any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of work relationships or covered in confidentiality agreements),
  4. send, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any third party;
  5. upload, post, e-mail or otherwise transmit any material that contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or tamper with the operation of any software or computer hardware,
  6. collect or store personal data about other users;
  7. intentional or unintentional violation of applicable laws or regulations
  8. harassing third parties in any way

Limited license

ultimaderma.com, subject to the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use and display this website and its contents. This license does not constitute a transfer of title to the website and its content and is subject to the following restrictions:

(1) you must retain on all copies of the website and its content all copyright and other proprietary notices; and

(2) you may not modify the website and its content in any way or reproduce or publicly display, or distribute or otherwise use the website and its content for any public or commercial purpose, except as otherwise permitted; hereby.

Links to the ultimaderma.com website

The links (links) included in the online store lead to pages of the store or in some cases lead the user to go from it to websites of third party providers, businesses, etc. The linked websites are not under the control of the COMPANY and the COMPANY bears no responsibility for the contents of any such website or any link contained in a linked website, or any changes or updates to such websites. COMPANY is not responsible for internet broadcasts or any form of transmission received from any linked website. The COMPANY provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor/customer and the fact that they are included in the online store does not indicate that the COMPANY approves or accepts the content their.

Privacy

THE COMPANY created this website with the sole purpose of serving its customers. The ultimaderma.com website is simple and user-friendly and has been designed to meet the specific needs of each user. In order to best serve you, it is important that you, the customer of ultimaderma.com, understand that you must provide us with certain information related to the processing of your order that is kept by us.

This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the ultimaderma.com website, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.

Generally

The information voluntarily provided by the users of the mentioned website is used by ultimaderma.com, in order for its users to have a direct and meaningful communication with the store, to be provided with answers to questions they may have and finally to be served and to carry out their orders. The information collected by www.lionmobile.net through the website is intended to measure its traffic, determine customer requirements for more products and facilitate transactions with the company. ultimaderma.com does not distribute to any other organization or partner that is not connected with ultimaderma.com the e-mail addresses, or any other information concerning its users and customers.

Gathering information

ultimaderma.com has designed its website so that its users can visit it without having to reveal their identity unless they choose to do so. Visitors to our website are asked to provide us with their personal data only if they want to order product(s), register on our website and/or send an email to info@ultimaderma.com.

Use of Information

ultimaderma.com collects four types of information about users:

(1) data that the user gives us when registering as a customer,

(2) information that the user gives us in order to fulfill his order from ultimaderma.com,

(3) information that the user gives us in contest entries held from time to time;

(4) data that the user gives us for telephone and internet service activations,

(5) data that the user gives us when logging in through another platform (i-os, android, Facebook, Google apps). When filling out any order form on our website, you will be asked for your full name, address, postal code of your area, email address, telephone number, credit card details, payment method for the order. In addition, you may be asked for more specific information, such as shipping and delivery information for an order, billing information or details about an offer you have requested.

ultimaderma.com uses the information you give us during the online submission of the form in order to contact you about

(i) delivery of the order to your location;

(ii) to confirm and identify the customer in any necessary case,

(iii) for new or alternative products offered by ultimaderma.com;

(iv) special offers of ultimaderma.com,

(v) activation of telephone or internet service;

(vi) receipt of prizes after a competition draw. You may choose whether or not to receive such communications from ultimaderma.com by sending your request via e-mail to info@ultimaderma.com

Access to Information

Each order processing requires the collection of personal information, to deliver or reserve an order. Also, the use of a credit card, for the charge of which identification documents of the legal owner are required the first and only time, is guaranteed in every case. Any supporting document and document that certifies and declares the customer's identity remains strictly confidential and is checked only by the responsible department of ultimaderma.com. By providing your personal data, you consent to the use of this data by ultimaderma.com employees for the reasons stated above. ultimaderma.com requires its employees and website maintainers to provide its user-customers with the level of security stated in this Privacy Statement. Under no other circumstances will ultimaderma.com share your personal information with others without your prior consent, unless required to do so by legal means. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data collected online without your prior consent (for example in case of court order).

Cookies

ultimaderma.com has the ability to use cookies as part of the facilitation and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as ultimaderma.com to function smoothly and without technical anomalies, to collect multiple user options, to recognize frequent users , to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users' computers or to the files stored on them. We use cookies to provide you with information and to process your orders, while they are automatically deleted each time you leave the site. You must keep in mind that cookies are absolutely necessary for the ultimaderma.com website to function properly and seamlessly.

Correcting, Amending or Deleting Information

ultimaderma.com allows its users to correct, change, complete or delete data and information submitted to ultimaderma.com. If you choose to delete information, ultimaderma.com will act to delete that information from its records immediately. For the protection and security of the user ultimaderma.com will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems related to the operation of the website or to ask any question please contact ultimaderma.com via ultimaderma.com or by e-mail at info @ ultimaderma.com. Changing or correcting your personal data can also be done via the ultimaderma.com registration page. Please note that we will do our best to protect your personal data, but protecting your password on our website is also up to you.

Secure Transactions

ultimaderma.com is committed to ensuring the security and integrity of the data it collects about its website users. ultimaderma.com has adopted procedures that protect the personal data that users submit to its website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to it is secure because it uses SSL (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security control between the data and the Server is based on the unique key code, ensuring the integrity of the communication. The browsers Internet Explorer, Opera, Netscape Navigator, Mozilla Firefox, Safari support the SSL protocol and it is recommended to use them to connect to the ultimaderma.com website.

Periodic Changes

ultimaderma.com is constantly expanding, updating and improving its website, as well as its products and services, as well as renewing this policy. We recommend that you read this procedure at regular intervals, in order to be informed of any changes in the content of this personal data protection policy. This policy will be modified from time to time without prior notice to users.

Acceptance of the Privacy Protection Procedures implemented by ultimaderma.com

If you use this website, you accept and agree to this Privacy Statement as well as to the terms and conditions of use of the website that have been announced through it.

Returns Policy

The COMPANY by supporting E-Commerce gives you the possibility, through the completeness of the descriptions posted on its pages, to enjoy the privilege of direct contact with the products it has from your computer screen quickly and easily. If the customer wishes to change a product, he has the right to do so within 14 (fourteen) calendar days from the date of estimated receipt (provided that it is not underwear), without any return charge, provided that the return will done with the partners of ultimaderma.com ACS Courier. In particular, the return to us with the indication 'Recipient's Charge', with ACS Courier is free & as soon as we receive your package, your change is sent, with a charge of 6 euros.

Product returns due to delivery error

In all cases in which other than what was sold, by type or quantity, or missing a quality previously agreed upon in writing with the COMPANY, the customer returns the products to be checked and the error determined. In this case, the costs of returning the products to the company as well as the costs of re-promotion to the customer are borne by the COMPANY as long as the method of return proposed by the company is followed.

For more information we are always at your disposal either by phone (+30) 2310 2220 432, or by e-mail at info@ultimaderma.com

Payment methods

Credit card

Credit / Debit card we use the everypay payment system

"Recognizing the importance of the security of electronic payments, EveryPay is a licensed Payment Institution by the Bank of Greece (decision no. 280/3/23-7-2018 Official Gazette B 3010/25-7-2018), and securely manages data card payment transactions, according to the regulatory framework of the card transaction security management standard. Everypay is PCI DSS certified. All Everypay services are done through secure connections with 256 bit SSL certificates. EveryPay also supports the possibility of using the 3D Secure service, an additional security layer for VISA, MasterCard & American Express cards. The Payer will then have to enter his personal secret code to successfully complete the transaction"

"Recognizing the importance of electronic payment security, EveryPay is a licensed Payment Institution by the Bank of Greece (Decision No. 280/3 / 23-7-2018 GG B 3010 / 25-7-2018), and manages securely card payment transactions , in accordance with the regulatory framework of the card transaction security management standard. Everypay is certified in accordance with the PCI DSS compliance standards. All Everypay services are made through secure connections with 256bit SSL certificates. EveryPay also supports the ability to use the 3D Secure service, an additional security token for VISA, MasterCard & American Express. The Payer then has to enter his personal secret code to complete the transaction successfully".

Through the everypay payment system you can use a credit/debit card such as Mastercard, Visa and American Express.

Pay on delivery

You can make your payment using the cash on delivery method with a fee of +3€

Shipping methods

For shipments within Greece we use ACS COURIER.

Shipping cost

Shipping costs are free for all orders within Greece 

For more information we are always at your disposal either by phone at (+30) 2310 2220 432, or by e-mail at info@ultimaderma.com